Articles in this category What is a complaint? What is a complaint? In vigilance parlance, any source of information about a vigilance misdeed in the organization is a complaint. Para 3.1 of the Vigilance Manual (2005 Ed) defines complaint as “Rec... first action on receipt of a complaint 2. What is the first action on receipt of a complaint? On receipt of a complaint, it is checked whether it has a vigilance angle. If it has vigilance angle, it is entered in the appropriate part of th... What is Vigilance Angle What is Vigilance Angle? Para 1.6.1 of the Vigilance Manual explains what is Vigilance Angle. According to Vigilance Manual, obtaining illegal gratification of any kind by corrupt means or by abusing ... the register for recording complaints 4. What are the two parts of the register for recording complaints? One part of the register is meant for registering the complaints in respect of category ‘A’ officers i.e. those in respect of whom t... anonymous and pseudonymous complaints 5. How to deal with anonymous and pseudonymous complaints? Para 3.8.1 of the CVC Manual provides that as a general rule, no action is to be taken by the administrative authorities on anonymous/pseudo... false complaints 6. What action is required in the case of false complaints? If a complaint is found to be malicious, vexatious or unfounded, departmental or criminal action as necessary should be initiated against th... various ways in which a complaint can be dealt with 7. What are the various ways in which a complaint can be dealt with? A complaint which is registered can be dealt with as follow: (a) file it without or after investigation; or (b) to pass it on to... cases which do not have a vigilance angle 10. How to deal with the cases which do not have a vigilance angle? Cases which do not have a vigilance angle will have to be dealt with departmentally. What is the sequence in which the briefs are presented by the Presenting Officer and the charged officer? 5. What is the