Action to be initiated immediately on receipt of intimation of death
(2) Action to be initiated immediately on receipt of intimation of death without waiting for formal death certificate. - The Study Team has recommended that the dealy in sending the claim papers to the family of deceased Government servants should be avoided. In this connection, attention is invited to the detailed instructions which already exist in Chapter IX of the CCS (Pension) Rules, 1972, which provide that the Head of Office should take immediate action for sanction of family pension and other retirement benefits in case of death while in service. These instructions should be strictly followed in cases of death of a Government servant while in service to avoid delay in payment of admissible pensionary benefits. Action to process such cases should be initiated immediately on receipt of intimation of death without waiting for production of the formal death certificate. [G.I., Dept. of Pen. & P.W., O.M. No. 38/116/93-P. & P.W. (F), dated the 2nd May, 1994 - Para.5]