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Should follow natural justice

Chamoli District Co-operative Bank Ltd. Vs. Raghunath Singh Rana and others, AIR 2016 SC 2510 Chamoli Dist.Coop.Bank ... vs Raghunath Singh Rana & Ors on 17 May, 2016 (indiankanoon.org)  

opportunity has to be given to the delinquent to cross-examine these witnesses

In S.C. Girotra v. United Commercial Bank 1995 Supp. (3) SCC 212, the Supreme Court set aside a dismissal order which was passed without giving the employee an opportunity of cross-examination. 
where a major punishment proposed to be imposed an oral enquiry is a must

a Division Bench in Subhas Chandra Sharma v. U.P.Co-operative Spinning Mills and others reported 2001 (2) UPLBEC 1475 wherein Court held: "In case
in a case where the inquiry officer is appointed, oral inquiry is mandatory

Court in Rajesh Prasad Mishra v. Commissioner, Jhansi Division, Jhansi and others reported 2010 (1) UPLBEC 216, after a detailed analysis of earlier precedents on the subject, observed as under:

non holding of oral inquiry can vitiate the entire proceeding

The question as to whether non holding of oral inquiry can vitiate the entire proceeding or not has also been considered in detail by a Division Bench of this Court (in which I was also a member) in t...
in the disciplinary proceedings, the department is just like a plaintiff and initial burden lies on the department to prove the charges

 In Mahesh Narain Gupta v. State of U.P. and others, (2011) 2 ILR 570, also HIGH COURT
any punishment awarded on the basis of an enquiry not conducted in accordance with the enquiry rules meant for that very purposes is unsustainable in the eye of law

In another case in Subhash Chandra Gupta v. State of U.P., 2012 (1) UPLBEC 166, a Division Bench of this Court, after survey of law on this issue, said:

The enquiries must be conducted bona fide

14. Recently the entire law on the subject has been reviewed and reiterated in Chamoli District Co-operative Bank Ltd. Vs. Raghunath Singh Rana and others, AIR 2016 SC 2510 and Court has culled out ce...
When the facts are admitted or no real prejudice has been caused to employee or no other conclusion is possible, in such situation the order shall not be vitiated.

18. We may hasten to add that the a above mentioned law is subject to certain exception. When the facts are admitted or no real prejudice has been caused to employee or no other conclusion is possible...